Returns & Refund Policy

Transparent, fair, and customer-focused policies designed to protect your purchase with AELOVEXIONA.

Overview

This Returns & Refund Policy outlines the terms under which AELOVEXIONA (“we,” “us,” or “our”) processes return requests and refunds for purchases made through aelovexiona.live. By completing a purchase, you agree to the conditions described below.

Refund Eligibility

✅

Products or services that are defective, damaged, or not as described.

⏳

Requests submitted within the specified return window.

📦

Items returned in original condition with proof of purchase.

💳

Refunds issued to the original payment method whenever possible.

Time Limits

Refund requests must be submitted within 14 calendar days of the delivery date or service activation date. After this period, we may not be able to process a refund unless required by applicable consumer protection laws.

Refund Request Process

1️⃣

Submit a written request including your order number and reason.

2️⃣

Provide supporting documentation such as photos or transaction proof.

3️⃣

Our team reviews your request within 3–5 business days.

4️⃣

If approved, funds are processed within 7 business days.

Conditions & Exclusions

Items altered, misused, or damaged after delivery are not eligible.
Services already fully rendered may not qualify for refunds.
Promotional or discounted items may have limited refund eligibility.
Processing fees charged by payment providers may be non-refundable.
Fraudulent or abusive refund claims will be denied.

Contact AELOVEXIONA

For refund inquiries or additional clarification, please reach out to our support team:

Email: [email protected]

Business Hours: Monday–Friday, 9:00 AM – 6:00 PM (UTC)

Email Support